What are Cookies?
Cookies and other similar tracking technologies are small text files or code placed on your device (e.g. computer, smartphone or other electronic device) when you use our website or app or view a message. Cookies allow a website or app to recognise a particular device.
For example, we may monitor how many times you visit our website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.
You can set your browser not to accept cookies and/or remove cookies from your browser. However, some of our website features may not function as a result.
- recognise you whenever you visit our website;
- obtain information about your preferences and use of our website;
- carry out research and statistical analysis to help improve our content and services and to help us better understand our users’ requirements; and
- make your online experience more efficient and enjoyable.
Types of Cookies
The cookies we place on your device fall into the following categories:
- Session cookies – these allow our website to link your actions during a particular browser session. These expire each time you close your browser and do not remain on your device afterwards
- Strictly necessary cookies – these cookies are essential for you to be able to navigate our website and use its features. Without these cookies, the services you have asked for could not be provided
- Performance cookies – these cookies collect information about how you use our website, e.g. which pages you go to most often. These cookies do not collect personally identifiable information about you. All information collected by these cookies is aggregated and anonymous, and is only used to improve how our website works
The Cookies we use
The summary below provides more information about the cookies we use and why.
- Access Tokens
Access tokens are necessary to allow an application to access an API. The application receives an access token after a user successfully authenticates their identity on an application authorises access, then passes the access token as a credential when it calls the target API. The passed token informs the API that the bearer of the token has been authorised to access the API and perform specific actions.
This cookie is essential for our site, as it enables us to authenticate the identity and details of users and recognise you when you return to our site.
- Cross Site Scripting (XXS)
We collect cookies that prevent cross site scripting (XXS). These are attacks on a website, in which malicious scripts are inserted in order to steal and compromise user data. A malicious script, once inserted into a website, can assess cookies, tokens and other sensitive information.
We collect customised cookies in order to protect against such attacks.
This cookie is sessioned and keeps changing.
We also use pixels or web beacons in direct marketing emails that we send to you. These pixels track whether our email was delivered and opened and whether links within the email were clicked. They also allow us to collect information such as your IP address, browser, email client type and other similar details. We use this information to measure the performance of our email campaigns, and for analytics.
You can always opt-out of our marketing communications by using the unsubscribe link located at the bottom of our email communications or you can email our Privacy Manager, James Taylor at [email protected].
We will ask for your permission (consent) to place cookies or other similar tracking technologies on your device, except where these are essential for us to provide you with a service that you have requested.
How to turn off your Cookies
If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.
To find out more about cookies, including how to see which cookies have been set and how to manage and delete them, you can visit the third-party website: www.allaboutcookies.org.
Updates to this Cookies Policy
How to contact us