The Milberg London team has a long track record of fighting tirelessly for the underdog and using every available legal option to hold wrongdoing corporations to account.

We are at the forefront of group action law and practice and instructed in some of the most significant multiparty cases ever to be heard before the courts in this jurisdiction. Uniquely in the legal market, we have in-house scientific expertise such that we are leading both the legal analysis and the expert evidence in relation to a number of core Dieselgate group actions that make up the Pan NOx group litigation.

Our market-leading legal team regularly goes toe to toe with major corporate defendants and their immense war chests. We make them take our claims seriously.

We can backup this up with our commercial pedigree having been forged in the biggest cases at the biggest firms, as well as having one of the UK’s largest client onboarding centres for fast and efficient engagement of new clients, and the support of our stateside affiliates. But more importantly, the Milberg London team care about promoting access to justice and work hard to minimise the hassle and stress of the legal process for their clients.

In 2015/16, representatives of the VW group admitted to installing defeat devices in certain diesel cars that were designed to reduce emissions levels in a regulatory test environment. Without passing these tests, the cars would not have been cleared to drive on UK roads. 

The software appears to have identified when the engine was operating under regulatory test conditions and reduced the levels of pollutants being pumped out, so it passed the test. But this kind of environmental performance could never be replicated under real life driving conditions.

VW settled the case brought against them for emissions cheating in England and Wales in May 2022. Claimants are reported to have received £2,100 each in compensation (you can Google this to double check).

We believe the defeat devices Mercedes, BMW and Vauxhall created are different in their details to what Volkswagen used but the effect (and we say, clearly the intention) was broadly the same.

Please note we are no longer on-boarding clients for our diesel emissions claims. If, however, you have signed up previously, please get in touch as we may need more information from you to progress your claim.

Via a Group Litigation Order (or ‘GLO’). A GLO is a procedural mechanism that allows lots of claims with “common or related issues” of fact and/or law to be managed together as one case. The Court has ordered a GLO in each of our diesel emissions cases and they are being case managed under the Pan NOx group litigation proceedings.

For more information on how we manage your claim, please Contact Us or visit the FAQ sections for your case:

• Vauxhall Pay Up
• Mercedes Pay Up
• BMW Pay UP

Please get in touch with our client care team!

Address: Milberg Ltd, 4 Flag Business Exchange, Vicarage Farm Road, Peterborough, England, PE1 5TX 

Phone: 020 3824 6541 

Email: [email protected] 

You can also find out more information about our emissions cases at the links below: 

• Vauxhall Pay Up
• Mercedes Pay Up
• BMW Pay Up

We communicate with our clients using a number of different methods to make sure we reach people in a way that works for them. That means from time to time, our clients may receive letters through the post, phone calls, texts, WhatsApp messages and/or emails.

Please note that our terms of business state our primary method of communication will be email and it’s important you look out for emails from us (including by checking your junk/spam folders).

If you are unsure, please feel free to contact our client care team on 020 3824 6541 or at [email protected] and double check what you’ve received before responding.

You can also check our credentials by clicking on the links below:

• Milberg London is regulated by the Solicitors Regulation Authority
• You can also find Milberg London on the Law Society’s website

We believe each emissions claim is worth thousands of pounds and our clients will receive a meaningful payment if we win. VW settled the case brought against them for emissions cheating in England and Wales in May 2022. Claimants are reported to have received £2,100 each in compensation (you can Google this to double check).

The final figure will depend on a range of factors including how much you paid for your car and how much harm the Court determines the defendant caused by its behaviour. Under consumer protection law motorists could recover between 25% and 75% of the price of their vehicle depending on the severity of the misleading or aggressive practice or the difference between the market price of the product at the time of sale, and the price paid.  This could be many thousands of pounds, even for second-hand owners.

Unfortunately, the wheels of justice turn slowly. Cases of this scale and complexity usually take a long time to conclude, our best estimate is 3 to 5 years. That is because we have to work through the English Court system and the many procedural steps required by the rules, this is the same for all law firms. The VW emissions case commenced in 2017 and was settled in 2022.

It is always possible in any litigation for the parties to reach a commercial resolution or settlement at any stage of the proceedings. Therefore, claims can settle before the full court process has come to a conclusion.

We believe we will get there in the end and be successful. 

A factual trial is due to take place in October 2025 in the Pan NOx proceedings to determine whether there are/were defeat devices in vehicles made and supplied by these manufacturers. Crucially, this will be a public trial. It will then be considered to what extent these devices were illegal. In the run up to this trial the legal team is doing a significant amount of work on technical expert analysis of the vehicles in question and their software in order to prepare our case for trial. 

We will keep you informed and updated on the progress of these claims. Please look out for our frequent case update emails and double check your junk/spam folders if you have not received them recently. 

We work exclusively on a no win, no fee basis.

Milberg London are representing their emissions clients through a Damages Based Agreement (‘DBA‘). A DBA means all of Milberg London’s fees depend on the success of the case and the level of those fees is determined as a percentage (50%) of the compensation recovered.

The lawyers only get paid if there is a win at the end of the case. If the claim is successful, the lawyers are paid from the compensation recovered, with any recovered costs credited back to clients. If the case is unsuccessful, you pay nothing. 

Any costs that need to be paid up-front or along the way (e.g. barristers, Court fees and experts) are covered by either Milberg London on a self-funded basis or by a litigation funder. The litigation funder is paid back at the end of the case out of the lawyers’ share of the compensation – not the consumer’s (see below).

You can find out more about these fee arrangements by visiting https://www.sra.org.uk/consumers/choosing/no-win-no-fee/ 

A damages-based agreement (or DBA) means all of Milberg London’s fees depend on the success of your individual claim.

Under a DBA, our payment is not calculated by reference to the work done or the hourly rate but as percentage of the compensation won.

In addition, the payment we receive must be ‘net of’ recovered legal costs. So, any money the defendant pays for our legal costs will be credited back to our clients and increase the amount you receive in the end.

Broadly speaking, there are two types of steering committees in a group action. These are:

A ‘client steering committee’ which is a group of representative claimants that have authority to instruct the lawyers on behalf of the whole group. This is because it would be impossible for Milberg London to take instructions from everyone individually.

A ‘claimant firm steering committee’ which is a group of lead law firms (of which Milberg London will be one) who all have clients pursuing the same case and who work together on litigating the proceedings together.

Our legal and client care teams are working hard behind the scenes to progress your claim. We aim to provide you with regular updates every 6 to 8 weeks with developments happening in your case. We will do this via email so please make sure you check your junk/spam folders and ensure we have the right email address for you.

If you have any queries in the meantime, please get in touch with our client care team.

Yes! Everything we ask for is needed to meet our professional obligations and successfully win your case, if we don’t hear from you in the long run your case may not succeed and we will have to stop representing you.

If this happens, you will lose your entitlement to any compensation.

Below is a list of the key things we ask for and why they are needed.

Agreement to our terms of business – this sets out the relationship between you, the client and us, Milberg London, your solicitors. It is important we have this paperwork in place and both sides understand the terms that govern the relationship.

ID – As a regulated law firm, whether you are an individual or a business, we are required to obtain evidence of our clients’ identity.

Date of purchase – when you bought or leased your vehicle affects what types of claims you are able to make and may also affect the level of compensation you are entitled to.

Vehicle documentation – we need to verify your ownership of the vehicle in question and review the relevant paperwork. The best way to do this is by providing us with a copy of the sales invoice, receipt, finance or lease agreement for the car.

Unfortunately, we are no longer on-boarding clients for our diesel emission cases.

If, however, you have signed up previously, please get in touch as we may need more information from you to progress your claim.

Yes, absolutely. Make sure you tell us about all vehicles you think may be eligible and we may be able to bring multiple claims on your behalf.

Not quite but we are all part of the same team!

Milberg Limited, based in Peterborough, is the claims processing arm of its affiliate, Milberg London LLP. Both are regulated by the Solicitors Regulation Authority and are separate legal entities.

The London law firm has a team of highly experienced commercial litigators who run the cases and battles the defendants through the Courts on your behalf.

Milberg Limited provides claim aggregation and administrative services to the London firm and that’s where our diesel emissions client care team operates from. They assist us with processing your individual claim and handling all communication with you.

Milberg Limited and Milberg London LLP are affiliates of Milberg Coleman Bryson Phillips Grossman, PLLC, a US law firm and we all operate under the same “Milberg brand”.